In our team, we use tools to synchronize all the research in the group, control the process, share useful materials, and the results. We have a channel in Slack , a board in Favro , a folder on Google. Drive , and special meetings to discuss results and future actions. Tip: In addition to the video, you should also save the materials themselves in the form you showed them to the respondent prototype or screen , along with the script, legend, and brief conclusions.
To store and analyze insights, create a document Google Doc or Notion or spreadsheet. For example, Konstantine from the Dashly product team takes notes on everything the respondent did during the hallway testing. Marketer Valerie came up with an excellent solution for removing all the obstacles that users encountered on the Dashly knowledge base landing page, which we recently launched.
She used Miro for data capture and visualization. The next important step is to discuss the results of the hallway tests with the team to synchronize. Remember the scenario that we drafted at the planning stage? That will come in handy as we analyze the results. Calendly is to synchronize with respondents by time and channels.
Zoom is for video calls with the ability to share the screen and record a call. Getcover is to demonstrate prototypes. Figma is to create a script or customer journey map.
Miro is to create a script and frame for visualizing the results and sharing with the team. Favro is to schedule interviews, store results, and synchronize with the team. Main page Blog General.
Come on out! Subscribe to our blog updates and learn how to convert more visitors into sales! Roman Eaton I write about our experience and expertise.
Sign up. Term of the Day. Best of Techopedia weekly. News and Special Offers occasional. Hallway Usability Testing. Techopedia Explains Hallway Usability Testing. Techopedia Explains Hallway Usability Testing The idea behind hallway usability testing began as an alternative to hiring trained or certified personnel to test a particular software or technology product.
Hmm, That is a real problem. Not with your employees, but with you. That shows that you are doing the test wrong. Usability test involves making the user to use the software or app. Not comment about it. Do note: Design Critique is different from Usability Testing. Design Critique is done by UX experts who emulate users. The right way to do a usability test is to take a particular screen and ask the user to complete a specific task.
For example: Login with these credentials and upload these 5 photos to a new album. By making the test so specific, you make it more about the actual flow than about the overall visual beauty of the design. That means you probably need a better color palette. Other than that, concentrate on the task at hand and gently nudge the user to complete the task. Hallway Usability Testing is an important tool that all product designers should use multiple times in a day.
By doing it with your employees you fix your design iterations faster and cheaper. The faster feedback loop alone is worth the effort and time you put into it. This can be tough, especially if limiting your selection process to a single setting. If I test with four people there, then test four more people in another location, then four in yet another area, that may help in getting a more diverse group of people. It pays to move around.
Be sure to ask people to participate of different ages, cultures, genders, etc. An example dialog would be:. You will need to qualify with a couple of super quick questions. Have you paid a tradesman plumber, electrician, etc. Do you need to be anywhere soon? You may want them to look at a prototype, talk out loud, and tell you if they can locate something.
Be extra clear and articulate this. You do not want to chat with someone who needs to rush off before completing the process. Make sure to ask them if they need to rush off. One route for capturing feedback is to have a notebook or a piece of paper. Write a few notes on the intro you may need to say to the participant.
You may have said all of this when you met them, but it may have gone in one ear and out the other. Then, make sure to have the questions you want to ask written down. In between each question, have a chunk of space to scratch out your answers.
I use Google docs and print the document so I can write on it during the sessions. You need all of the above for each participant.
You could do this before you begin, if it helps what you test. If the participant consents you can also consider recording the conversation to refer to afterwards. When it comes to visual aids and collecting feedback, you can use a production-ready app or website of your product to show the participant and collect notes on specific aspects of an experience.
You can also use a prototype, or you can use printed-out sheets. Overly complex scenarios will make task analysis more difficult and less reliable.
0コメント